KEY DETERMINANTS OF TQM PRACTICES IN CONSTRCUTION INDUSTRIES

Publication Date : 31/03/2016


Author(s) :

S.DEEPIKA , Dr. S.Anandakumar , Dr. V.Krishnamoorthy.

Volume/Issue :
Volume 2
,
Issue 3
(03 - 2016)

Abstract :

The aim of this study is to measure the key determinants of TQM practices in construction industry. This study was conducted in Tamil Nadu. The researchers administered questionnaire method for collecting data from respondents. The questionnaire was developed and circulated to quality managers, site engineers. In the study eight dimensions of TQM implementation determinants was emerged. These are: commitment by management, employee’s commitment, conducting training, improvements, customer assessment, organizational assessment, Leadership qualities and team work. Regarding the views on the factors in TQM implementation the significant difference among the private and public firms has been identify in case of conducting training and organizational assessment. Since their respective t-statistics are significant 5% level. The study also identified that there is a significant relationship among the entire dimension. This study findings would helps the management in formulating appropriate policy release to TQM implementation. This study considers only limited variables in future seven variables can be included to the study the TQM implementation.

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